People & Performance Management

Run Your Team
Not Just Your Clients

Nifty Hub's Staff Operations module gives agency managers the tools to run their team effectively — from roles and permissions to quotas, salaries, leave and performance reporting.

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Your Agency's People Platform — Built Right In

Managing a growing agency means managing people, not just campaigns. Nifty Hub gives you the operational tools to set expectations, track delivery and keep your team running efficiently — without needing a separate HR system.

Everything to Manage Your Team Effectively

From onboarding new staff to tracking monthly quotas and leave — all in one place.

Staff Directory

Maintain a complete record for every team member — role, department, contact details, avatar, start date and employment status.

Roles & Permissions

Define custom roles with granular permission controls. Restrict what each role can see and do across the platform — from task visibility to client access.

Departments

Organise your team into departments (SEO, PPC, Content, Admin etc.) and assign tasks, quotas and reporting by department.

Staff Quotas

Set monthly delivery targets per team member for backlinks, blogs, social posts, citations, on-page SEO and AEO tasks. Track actual vs. target.

Salary & Payments

Record salary information, log payment history and maintain a clear audit trail of staff compensation across your team.

Leave Management

Track leave requests, approval status, leave types and balances. Keep visibility on who's off and when so workloads can be planned accordingly.

Time & Productivity

Cross-reference time logged on tasks with delivery quotas to measure team productivity and identify capacity issues before they become problems.

Performance Visibility

View completed tasks, backlinks built, blogs written and other deliverables per team member — giving managers clear performance data.

Multi-Tenant User Management

Manage users across tenants and workspaces. Invite staff, assign roles and control access without needing to touch platform settings.

A Structured Approach to Team Management

Set up your team once — then manage performance, leave and access ongoing.

Set Up Your Team

Create staff profiles, assign roles and departments, set permissions and invite team members to the platform.

Define Expectations

Set monthly delivery quotas per staff member across backlinks, blogs, social, citations and SEO tasks.

Track & Manage

Monitor leave requests, log salary payments and review time tracked against tasks to stay across team performance.

Review & Report

Run performance reports by team member or department to review delivery, quota attainment and productivity.

The Full Staff Operations Toolkit

Replace spreadsheets and separate HR tools with a built-in people management system that works hand-in-hand with your agency's client and task workflows.

Staff directory & profiles
Custom role creation
Granular permission controls
Helpdesk-only role restriction
Task-restricted role visibility
Department management
Monthly delivery quotas per staff
Actual vs. target quota tracking
Salary records & payment history
Leave request tracking
Leave type & balance management
Time tracking via tasks
Performance reporting by team member
Staff invite & onboarding
Avatar & profile management
Role-based sidebar navigation
Multi-workspace user support
Admin-only access controls

Your Team Is Your Most Important Asset

Give your managers the tools to set clear expectations, track performance and support their team — all without leaving the platform they use every day.

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